Go Green and Sign Up for E-Statements Today!
Frequently Asked Questions
Q. Why sign up for E-Statements?
A. They're free, they're secure and they're environmentally friendly. There is absolutely no cost to sign up for
E-Statements. By no longer receiving your monthly paper statement, you will help reduce your carbon footprint by
reducing the amount of trash in your household and the planet.
Q. How do I sign up for E-Statements?
In order to sign up for E-Statements you must first register your account for
My Account access. Once your account is registered and you login, then select "Services" from the top Menu and then select
"Statement Delivery". Next review the important information regarding E-Statements and confirm the e-mail address to be used
for delivery. Once you have verified the e-mail address you will need to check the "E-Statement Confirmation" box and then
select "Continue". A confirmation code will then be sent to the e-mail address provided and you will need to enter the
confirmation code and then click "Continue". Congratulations you are now enrolled in E-Statements and you have made your
account Green!
Q. Are E-Statements Secure?
E-Statements are secure and much more secure than paper billing statements sitting in an unlocked mailbox. In order to view
your E-Statement you will have to login to our secure site using your unique Username and Password.
Q. How do I change the e-mail address for E-Statements?
A.
You must login to My Account and then select "Services" from the top Menu and
then select "Change Contact Info". Enter the new e-mail address you want to use for your account and indicate that you would
like to make this the new e-mail address by selecting the "Primary E-mail" button and then click "Submit".
Q. How do I deactivate E-Statements and go back to paper statements?
A. You must login to My Account and then select "Services" from the top Menu and
then select "Statement Delivery". Next remove the checkbox from the "Check to Receive E-Statements" and click "Continue".